This article was originally published on December 15, 2025 on Law360 and is republished here with permission.

For years, arbitration users have sent a consistent message: They want faster, more predictable, and more cost-effective processes without sacrificing quality and fairness.

The American Arbitration Association–International Centre for Dispute Resolution’s announcement and rollout of an artificial intelligence arbitrator for two-party, documents-only construction disputes this September marks a meaningful response to that market demand.[1]