On September 28, 2024, California enacted SB 1120, which regulates the use of artificial intelligence (AI), an algorithm, or “other software tool” in utilization review and utilization management (UR/UM) functions by healthcare service plans (HCSPs) or disability insurers (and their contractors). SB 1120 amends California’s UR/UM laws governing HCSPs and disability insurers to define permissible