Bradley Arant Boult Cummings LLP

Retailers. Banks. Healthcare systems. E-commerce platforms. Across industries, live chat, session replay software, and website analytics have become standard tools for customer engagement. These technologies help businesses respond to consumer inquiries in real time, improve website functionality, reduce cart abandonment, train customer service teams, and resolve disputes.

For companies operating nationally, the landscape is shifting

The use of AI has been a boon for business owners, because it enables them to analyze large amounts of data quickly and inexpensively, which accelerates their decision-making process without the need to consult others. This expansive, fast input can make it appealing for business owners to consider replacing their human business partners with an

In 2026, a wide range of California laws regulating the development, marketing, and use of artificial intelligence (AI) go into effect. Together, these bills impose new requirements on generative AI developers, frontier-model companies, healthcare-related AI tools, platforms distributing AI-generated content, and businesses that rely on algorithmic pricing. With the deadline to comply coming up quickly,

A New Approach to Data Regulation

With the U.S. Department of Justice’s Data Security Program (DSP) now in full effect, companies that handle sensitive personal data, operate across borders, or rely on global vendor ecosystems face an increasingly complex compliance environment. The DSP restricts certain data transactions involving individuals and countries of concern, imposes new