Key Takeaways

• Outlines key considerations for businesses using productivity management and monitoring platforms – such as, Teramind, ActivTrak, and Insightful – and whether their use may require a CCPA risk assessment.
• Identifies the specific CCPA risk assessment triggers most relevant to such productivity technologies.

Productivity management and monitoring platforms have become a fixture of the…

Key Takeaways

• Analyzes whether recording customer service and sales calls triggers the CCPA’s new risk assessment requirements.
• Identifies the specific CCPA triggers most relevant to call recording, particularly when AI analytics are applied to recordings.
• Notes related obligations under state wiretapping laws and other state privacy frameworks.

Recording customer calls is among the most common…

Employers are increasingly using artificial intelligence and other algorithmic tools to support workplace decisions, including recruiting, screening, interviewing, promotion, workforce planning, and performance management. These tools can improve efficiency and consistency, but they also introduce important compliance, reputational, and employee-relations considerations. Two concepts that often arise in AI governance are bias audits and validation testing.…

Takeaways

Educational Institutions use Software as a Service platforms to facilitate operations, but doing so carries significant risk that needs to be carefully managed. Strong vendor oversight, tight contracts, and incident response planning are critical to protecting personal data down the chain.

Related links

Five Privacy Issues Higher Education Institutions Should Consider Monitoring

FAQs for…

Key Takeaways

• Examines how AI-driven hiring and applicant screening tools interact with the CCPA’s new risk assessment requirements.
• Identifies the CCPA risk assessment triggers most likely to apply—including automated decision-making and systematic observation of applicants.

Artificial intelligence has made significant inroads into the hiring process. Employers increasingly rely on AI-driven tools to screen resumes, analyze…

Service providers often receive or access a customer’s personal information when performing contracted services. In the employment context, service providers may include payroll processors, Human Resource Information System (HRIS) or Applicant Tracking System (ATS) platforms, outsourced IT support, data storage, AI tool providers, or security services.

Under the EU and UK General Data Protection Regulations…