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Editor’s Note: Since its inception in 2013 by Andrew Haslam, the eDisclosure Systems Buyers Guide has evolved from an annual PDF to a dynamic online repository, reflecting the fast-paced changes in eDiscovery. Now, supported by  ComplexDiscovery OÜ, it continues to offer in-depth insights and real-time updates, serving as an essential tool for eDiscovery professionals. This Guide maintains Andrew Haslam’s rigorous standards of detail and accuracy, providing a comprehensive overview of eDiscovery market dynamics, technological trends, and procurement strategies. While it stands as a critical reference, it complements other resources, encouraging a broad spectrum of information gathering. The Q1 2024 update highlights current and future industry states, from foundational eDisclosure concepts to the latest technological advancements and market surveys. It is designed to assist organizations in navigating eDiscovery’s complexities, fostering informed decision-making and strategic planning. As the eDiscovery landscape evolves, this Guide remains a ready and reasonable reference for professionals seeking to adapt, innovate, and lead in their field.

Industry Research – Buyers Guide

Andrew Haslam’s eDisclosure Systems Buyers Guide Q1 2024 Update: A Concise Overview

ComplexDiscovery Staff

Since its inception in 2013, Andrew Haslam’s eDisclosure Systems Buyers Guide has been a vital resource for professionals navigating the complex eDiscovery landscape. Created by eDiscovery expert Andrew Haslam, the Guide began as an annual PDF report from 2013 to 2022, providing a comprehensive overview of market dynamics, technology trends, and strategic insights.

In 2022, the guide underwent a significant transformation, transitioning from an annual PDF to a dynamic online repository. This shift reflected the rapidly evolving nature of eDiscovery and the need for continuously updated information. The move to a digital platform enhanced the Guide’s accessibility and relevance, allowing for real-time updates and community interaction.

ComplexDiscovery OÜ, a respected digital publication providing detailed information and insight into the eDiscovery sphere, began supporting the stewardship of the guide in 2022. Entrusted with this task by Andrew Haslam, ComplexDiscovery OÜ has continued to provide high-quality, curated content and contributions. Under this care, the Guide has expanded its scope, incorporating continuous content additions and leveraging the collective knowledge of the eDiscovery community.

Today, the eDisclosure Buyers Guide is a dynamic knowledge base offering unparalleled insights and guidance to eDiscovery professionals worldwide. Its evolution symbolizes the guide’s commitment to adapting to the industry’s needs, ensuring it remains an indispensable resource for practitioners seeking to stay at the forefront of their field.

Andrew Haslam’s dedication to detail and accuracy remains at the core of the Guide, upholding the highest standards of quality and reliability. The Guide serves as a critical reference for organizations seeking to understand the challenges, opportunities, and tools available to support eDisclosure and eDiscovery activities. However, it is intended to complement, not replace, other resources, encouraging users to engage with a broad spectrum of information sources.

Building upon this strong foundation, the Q1 2024 update of Andrew Haslam’s eDisclosure Buyers Guide further exemplifies the guide’s commitment to providing timely and actionable insights for eDiscovery professionals. This latest iteration offers a comprehensive overview of the current state and future outlook of the eDiscovery industry, equipping readers with the knowledge and tools necessary to adapt and thrive in this dynamic field.


Guide Overview

The Guide begins by exploring foundational concepts in eDisclosure, including an executive summary, an introduction to the EDRM model, and a strategic framework for considering AI in eDiscovery. Andrew Haslam’s chronology of personal commentary adds depth, providing a behind-the-scenes look at the guide’s objectives and the rationale behind vendor inclusion.

Learn More at Guide Introduction


Market Dynamics

The Market Dynamics section delves into the future of eDiscovery, offering market size forecasts, pricing overviews, and insights into mergers, acquisitions, and the impact of international tax competitiveness. A detailed breakdown of task, spend, and cost data across review, processing, and collection stages also sheds light on the financial landscape of eDiscovery operations.

Learn More at Market Dynamics


Technology Areas

The Technology Areas segment explores the latest advancements in eDiscovery technologies, highlighting the significance of Technology-Assisted Review (TAR) and the Concept, Aggregation, Review, Redaction, and Motion (CARRM) model. It also discusses the challenges and opportunities presented by AI in eDiscovery.

Learn More at Technology Areas


Market Survey

The Market Survey provides a snapshot of current perceptions within the eDiscovery market, evaluating vendor performances, legal environment changes, and current issues reshaping the industry. It offers a forward-looking perspective on potential problems and includes a useful list of eDiscovery vendors and software.

Learn More at eDisclosure Systems Market Survey


Procurement Approach

Focusing on the procurement of eDiscovery solutions, this section outlines strategic approaches to navigating supplier pricing and client tactics, emphasizing the importance of aligning procurement strategies with organizational needs. It offers guidance on selecting providers for various services, with a special focus on processing small volumes of ESI.

Learn More at eDisclosure Systems Procurement Approach


Suppliers and Software

The comprehensive listing of 178 suppliers and software solutions in the Suppliers and Software section serves as a directory for professionals, detailing updated vendor information and highlighting the latest software tools available in the market.

Learn More at eDisclosure Systems Suppliers and Software


Additional Resources

The Additional Resources section enriches the guide by offering a list of eDiscovery events, industry updates from vendors, a technical glossary, and additional references to support continuous learning and professional development.

Learn More at eDisclosure Systems Additional Resources


An Invitation to Participate in Buyers Guide and Provider Directory

To be included in the 2024 eDisclosure Buyers Guide, please submit or update your entry for service or software at https://complexdiscovery.com/buyers-guide/vendor-inclusion-request/.

For inclusion in the Top 100+ eDiscovery Provider Directory, review the current list at https://complexdiscovery.com/a-running-list-of-top-100-providers/ and ensure your organization’s name and URL are correct (for currently listed organizations) or share your organization’s name and desired URL (for new listings).

Participating in the eDisclosure Buyers Guide and Top 100+ eDiscovery Provider Directory exposes organizations to a wide audience of eDiscovery and eDisclosure professionals and allows them to showcase their products, services, and expertise to potential clients and partners.


The Q1 2024 update of Andrew Haslam’s eDisclosure Buyers Guide is a testament to the dynamic nature of the eDiscovery field. It equips professionals with the knowledge and tools necessary to navigate the complexities of eDiscovery, fostering informed decision-making and strategic planning. As the industry continues to evolve, this guide stands as a ready reference for professionals seeking to adapt, innovate, and lead in the realm of eDiscovery.

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Source: ComplexDiscovery OÜ

The post Andrew Haslam’s eDisclosure Systems Buyers Guide Q1 2024 Update: A Concise Overview appeared first on ComplexDiscovery.

Alan N. Sutin

Alan N. Sutin is Chair of the firm’s Technology, Media & Telecommunications Practice and Senior Chair of the Global Intellectual Property & Technology Practice. An experienced business lawyer with a principal focus on commercial transactions with intellectual property and technology issues and privacy

Alan N. Sutin is Chair of the firm’s Technology, Media & Telecommunications Practice and Senior Chair of the Global Intellectual Property & Technology Practice. An experienced business lawyer with a principal focus on commercial transactions with intellectual property and technology issues and privacy and cybersecurity matters, he advises clients in connection with transactions involving the development, acquisition, disposition and commercial exploitation of intellectual property with an emphasis on technology-related products and services, and counsels companies on a wide range of issues relating to privacy and cybersecurity. Alan holds the CIPP/US certification from the International Association of Privacy Professionals.

Alan also represents a wide variety of companies in connection with IT and business process outsourcing arrangements, strategic alliance agreements, commercial joint ventures and licensing matters. He has particular experience in Internet and electronic commerce issues and has been involved in many of the major policy issues surrounding the commercial development of the Internet. Alan has advised foreign governments and multinational corporations in connection with these issues and is a frequent speaker at major industry conferences and events around the world.