When it comes to AI, all to often law firm management freeze up from too many choices and do nothing, or overcorrect and buy everything in sight. 8am’s Legal Industry Report, for example, shows nearly 75% of legal professionals are already using general-purpose AI tools like ChatGPT and Claude for work, while 71% say their firms offer zero training on responsible use and not many firms offer guidance. Firms that over correct, on the other hand, risk over exposure and non use of expensive legal specific tools they have purchased. Either way, firms need to understand what lawyers want and need before making AI decisions. And no matter what they need to provide realistic guidelines and training. My post for Above the Law.
