Here’s my Above the Law post on Zach Abramowitz’s keynote at ILTA’s Evolve conferance. The keynote lived up to its title: Most Law Firms Are Doing AI Wrong. Here’s How to Do It Right.
His argument is that the failures in GenAI adoption from ineffective training to analysis paralysis to hallucination panic, all trace back to the same root cause. Firms are deploying AI without really understanding it. And you can’t use what you don’t understand.
Some key observations:
Hallucinations aren’t a glitch. They’re a feature of how GenAI works. Understanding that changes how you deploy it.
Stop asking what GenAI can do. Start asking what you ought to be doing because of it. That’s a fundamentally different question.
AI ROI isn’t efficiency. It’s the improved results, expanded capabilities, and competitive differentiation it can bring.