Business leaders from Unilever, EY, and NBC Universal shared a consistent message at the AI Summit: embrace the ‘I don’t know’ and think holistically about AI transformation.
The contrast with how most law firms approach AI couldn’t be more striking. While other industries talk about reimagining entire workflows, legal still treats AI as something to
What “lockup” tells you about your bottlenecks
Before you dig into specific bottlenecks, it helps to understand the big-picture metric that shows how much your processes are costing you: lockup.
Lockup measures how many days’ worth of your annual revenue are tied up as unbilled work or unpaid invoices. In other words, how long it
Why billing is the backbone of a growing firm
Billing is more than administrative overhead. It’s a critical touchpoint in your client relationship and one of the primary drivers of your firm’s growth.
When billing is broken, the consequences ripple across the firm:
President Donald Trump has signed an Executive Order (EO) that directs the National Telecommunications and Information Administration (NTIA) to potentially curtail non-deployment funding from the $42.5 billion Broadband Equity, Access, and Deployment (BEAD) program for states that the administration determines have artificial intelligence (AI) laws that are overly burdensome. The EO requires FCC Chairman Brendan
On December 11, President Trump signed an Executive Order on “Ensuring a National Policy Framework for Artificial Intelligence” (“AI Preemption EO”), the culmination of months of efforts by Republican lawmakers to assert federal primacy over AI regulation. The AI Preemption EO, which follows the release of a draft version in November, states that “[t]o win”
On December 1, the Washington State AI Task Force (“Task Force”) released its Interim Report with AI policy recommendations to the Governor and legislature. Established by the legislature in 2024, the Task Force is responsible for evaluating current and potential uses of AI in Washington and recommending regulatory and legislative actions to “ensure responsible AI
There’s something fitting about me releasing an AI-generated holiday album at the close of 2025, a year that has redefined what creativity means in the age of intelligent tools. Zuzu’s Christmas Album isn’t your typical seasonal project. It’s both a festive soundtrack and a live experiment in how far generative technology has come in just a short
Deepfake technology creates synthetic images, videos, and audio that mimic real people with near-perfect accuracy. What started as novelty content now powers scams, impersonation, political interference, and nonconsensual pornography. The threat is no longer hypothetical. The law is working to catch up.
While there is still no broad federal ban on all deepfakes, Congress passed
My latest Globe and Mail op-ed begins by noting that digital sovereignty has emerged as the watchword driving Canada’s digital policy agenda, as the government seeks to position the country as a global leader in artificial intelligence and other emerging technologies. The increased emphasis on digital policy is welcome given the years of neglect or failed strategies
What is marketing ROI for law firms?
Marketing ROI is a measure of whether your marketing efforts are actually paying off. In other words, it tells you how much revenue you’re getting back for every dollar you spend on marketing. If you’re still shaping your overall law firm marketing strategy, it’s helpful to understand