Good Saturday morning from San Diego . . . Our weekly Online Travel Update for the week ending Friday, May 1, 2026, is below. As the number of stories included in our weekly Update indicate, it was a busy week in online travel with Booking Holdings’ quarterly earnings release (a complete copy of the earnings
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Online Travel Faces the Next Phase of AI Commercialization
By Greg Duff
Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, April 24, is below. It was another interesting week at Booking.com (second in a row) as it faces yet another competition law inquiry – this time from Italian competition authorities over the preferential treatment provided properties in…
Gaps in Trust, Security and AI Visibility Define a Challenging Week in Online Travel
By Greg Duff
Good Sunday evening from Seattle . . . Our weekly Online Travel Update for the week ending Friday, April 17, 2026, is below. Booking.com featured prominently in many of last week’s industry headlines and for reasons it would probably rather avoid. Enjoy.
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- The Secret to AI Visibility? NerdWallet. Not really, but according to a recent
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Subtle Shifts in Online Travel: Hopper Lands RBC, AI Hiring Reveals Priorities & Booking.com Changes Course in Chile
By Greg Duff
Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, April 10, is below. It was a relatively quiet week in the online travel industry as evidenced from this week’s stories. Enjoy.
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- Hopper Scores Desperately Needed Victory with RBC. Last week’s newly announced partnership between Hopper and
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Amazon and OpenAI Push Ahead While Amadeus Scores a Court Win
By Greg Duff
Good Saturday afternoon from sunny Seattle . . . Our weekly Online Travel Update for the week ending Friday, April 3, 2026, is below. This week’s Update features a variety of stories, including an update from Amazon and its plans for Alexa Plus and travel. Enjoy.
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- Amazon Seeks to Collapse Travel Discovery and Booking into
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The AI Divide: Google and OpenAI Bet on Different Futures
By Greg Duff
Good Sunday afternoon from Seattle . . . Our weekly Online Travel Update for the week ending Friday, March 27, 2026, is below. This week’s Update highlights the different approaches currently being taken by the two AI heavyweights, Google and OpenAI, over AI commerce. Enjoy.
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- OpenAI Builds Out Advertising Team with Key Meta Hire. Over
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A Busy Week for Travel Tech: Google, Booking, Hilton and Hopper in Focus
By Greg Duff
Good Sunday afternoon from Seattle . . . Our weekly Online Travel Update for the week ending Friday, March 20, 2026, is below. This week’s Update features a wide variety of stories, includes updates from OpenAI, Google and Hopper (sort of). Enjoy.
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- Google Doubles Down on Agentic Commerce. As OpenAI re-thinks (perhaps only temporarily) its
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Travel's AI Momentum Continues With New Tools From Hilton, Marriott and Amex GBT
By Greg Duff
Good Sunday afternoon from Seattle . . . Our weekly Online Travel Update for the week ending Friday, March 13, is below. Given everything else going on the world (none of which is very helpful to travel), it was a relatively quiet week in online travel. Much was written about Amazon’s preliminary victory over Perplexity…
AI Commerce Hits a Reality Check as Regulators Circle the Travel Industry
By Greg Duff
Good Sunday afternoon (for some of us, a dreaded “spring forward” afternoon) from Seattle . . . Our weekly Online Travel Update for the week ending Friday, March 6, 2026, is below. This past week began with news out of the UK of a new CMA investigation into the hotel industry and ended with ChatGPT’s…
The $20B Year for OTAs: Marketing at Scale in the Age of AI
By Greg Duff
Good Sunday afternoon from Seattle . . . Our weekly Online Travel Update for Friday, February 27, 2026, is below. This week’s Update features a variety of stories, including a few new perspectives on the existential threat posed by AI to the existing online travel behemoths. For reasons I cannot explain, this week’s Update features…