The pitch is familiar by now. Generative AI will reshape legal work – freeing staff from low-value tasks, and letting firms do more with less. Some of that is already happening. A lot of it isn’t. And where it isn’t, the reason is rarely the technology itself.…

AI is everywhere right now. New tools, new promises, new anxieties. For law librarians and knowledge teams, the pressure to “do something with AI” can feel intense given the clear advantages, even when the path forward isn’t clear.

Automation and AI are terms that are thrown about a lot these days, particularly for streamlining or simplifying office-based tasks. These two things – often used interchangeably – will transform your workflows and make you endlessly more efficient.