What is marketing ROI for law firms?
Marketing ROI is a measure of whether your marketing efforts are actually paying off. In other words, it tells you how much revenue you’re getting back for every dollar you spend on marketing. If you’re still shaping your overall law firm marketing strategy, it’s helpful to understand
Law Firm Marketing & Management
How AI is Transforming Law Firm Operations
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The Connection Between Thought Leadership and Cross-Selling in Law Firms
I spoke with James Barclay, the CEO of Passle, a legal-tech company that supports lawyer-authored thought leadership and helps firms use content for revenue growth. We discussed why cross-selling is important for law firms, how CrossPitch AI differs from traditional KM/experience-management tools, the benefits of integrating laterals and other attorneys into the cross-selling…
Justicia Lab and New York Legal Assistance Group launch new chatbot Reclamo AI to help New Yorkers understand and address wage theft
NEW YORK —Today Justicia Lab – Pro Bono Net’s nonprofit innovation incubator for technology solutions supporting the worker and immigrant rights movement – along with the New York Legal Assistance Group (NYLAG) announced the launch of Reclamo AI. The tool is a multilingual, mobile-first digital assistant that helps low-wage and immigrant workers to prevent,…
AI for Legal Research: Tools, Tips, and Examples
What is AI for legal research?
AI for legal research applies technologies—like natural language processing (NLP), large language models (LLMs), and automation—to help lawyers quickly use plain-language queries to surface relevant case law, statutes, regulations, and commentary. These tools make it easier to find the information that matters without manually reviewing hundreds of legal documents.…
How Can Lawyers Show up in AI Search Results
Building F&A Teams that Amplify Human-AI Collaboration
Researchers at Stanford University Graduate School of Business and MIT Sloan recently proved what experts have been postulating: AI augments human capabilities. The study, Human + AI in Accounting: Early Evidence from the Field, examined hundreds of thousands of transactions from 79 small and medium-sized companies that used Generative AI (Gen AI) in accounting.…
The Lawyers’ Guide to Writing Articles for Google’s AI Overview
Attorneys and law firms understand how important web search is for attracting business, but AI has changed how web search works. Where search engine optimization (SEO) used to be the gold standard strategy for boosting web sites to the top of search results pages, now it’s AEO, “answer engine optimization,” and it’s a new frontier.…
Top 25 CLE Courses of 2025: This Year's Attorney Favorites
As we close out 2025, Lawline remains committed to empowering legal professionals with timely, practical, and forward-thinking CLE. This year brought extraordinary shifts, from the rapid expansion of artificial intelligence to heightened awareness around attorney wellness, ethics, and sustainable practice.
To celebrate this milestone year, we’ve curated the Top 25 Courses of 2025: the programs…
The 2026 ‘burning issues’ confronting firm leaders (355)

Keywords: Uncertain, Unstable, Changing, Chaotic, Complex, Technology, AI, Private Equity, Talent, Litigation Finance
[Editor’s note: This post is a large excerpt from Patrick’s and Michael’s annual survey of law firm leaders. By a wide margin, what makes this year’s survey so interesting are the number of issues that five or ten years ago, no one…